This Privacy Policy explains how TLS Jordan, the trade name of TRUSTED TECHNOLOGY AND INFORMATION PATHWAY SYSTEMS, collects, uses, stores, and protects information when visitors use our website, contact us, or use IT, cybersecurity, monitoring, support, and digital services operated by TLS.
Information We Collect
Depending on the service, we may collect:
- Contact information such as name, email address, phone number, and company name.
- Project information submitted through forms, email, calls, or meetings.
- Technical information such as browser type, device type, IP address, and usage logs.
- Account information when a TLS-operated application requires user registration.
How We Use Information
We use information to respond to inquiries, provide services, operate applications, improve user experience, maintain security, and comply with legal obligations.
Applications and IT Services
For applications, monitoring services, and IT support operated by TLS, each service may collect only the information needed for its stated purpose. Service-specific permissions, data types, access requirements, and account requirements should be explained in the service documentation or app store listing where applicable.
Data Sharing
We do not sell personal information. We may share limited information with trusted service providers such as hosting providers, analytics tools, payment processors, messaging providers, or support tools when required to deliver the service.
Data Security
We use reasonable technical and organizational measures to protect information, including access controls, secure hosting practices, backups, and system monitoring where applicable.
Data Retention
We retain information only as long as needed for business, operational, legal, or support purposes. Users may request deletion of eligible personal information by contacting us.
Your Rights
You may request access, correction, or deletion of your personal information, subject to identity verification and applicable legal requirements.
Contact
For privacy questions, contact TLS at a.alomari@tls-jo.com.